Payment, Shipping, and Returns

Payment & Taxes

Payment methods we accept include: all major credit cards, PayPal, USPS Money Order, Bank Check, Personal Check, and Wire Transfer. Bank funds are required for purchases made from clients outside the USA and on orders over $2,500. We reserve the right to defer shipment until funds have cleared.  Pick-ups and shipments to locations within New York State are required to pay applicable sales tax. Int’l duties/taxes paid upon delivery destination, all VAT taxes are based upon the declared value of the shipment and are payable by the client upon receipt of the artwork.

Shipping

We typically ship domestically using FedEx and internationally using DHL. Shipping charges will be assessed based on destination, packing and mode of shipment. We fully insure the artwork while in transit. In the rare case something is damaged in transit, please contact us immediately, keep all packing materials, take pictures of the damaged item and box! These are required for us to make a claim. We will give further instructions upon notification.

Returns

Artworks, when sold on approval, can be returned within 7 days after delivery for a refund, less any framing, handling, shipping and credit card fees provided they are in the same condition as when delivered. No returns on custom framing.  Please contact the Gallery to let us know you will be returning the work and ship via registered and insured carrier. 

Title does not pass until payment has been made in full. All sales are final upon receipt of payment.

We accept returns due to defects or issues if we are notified within 5 days after receipt of goods. Failure to notify seller during that time period shall be deemed acceptance in full of the invoiced material by seller.  Items must be returned in the same condition in original packing materials. Full refunds are provided once we receive the items back.